NeuroStar TMS Therapy may be covered on a case-by-case basis. Patients can work
with their provider and the
NeuroStar® Care Connection (NCC) program
to seek case-by-case coverage. The NCC is staffed by trained case managers to help
providers and patients with the reimbursement process. Several programs through NCC are available to assist with the
process of securing coverage and reimbursement for NeuroStar TMS Therapy.
The NeuroStar Care Connection Program offers different levels of services to customers and
their patients who qualify. Please contact NCC directly for more information. New therapies
like NeuroStar TMS Therapy are often not included in health insurance plans when they first
become available to patients. It usually takes time for health insurance plans to establish
coverage policies for newly approved technologies such as NeuroStar TMS Therapy. The
objective for NeuroStar Care Connection program staff is to assist you in obtaining coverage
and reimbursement for your patients who qualify.
Download the NeuroStar Care Connection Enrollment Form
Contact Information
NeuroStar Care Connection Program
1650 South Amphlett Blvd, Suite 300
San Mateo, CA 94402
Tel: 1-877 NCC2TMS
(1-877-622-2867)
Fax: 1-866-307-1339
Hours of Operation
Monday–Friday, 10:00 a.m.–7:00 p.m. EST
Closed Holidays
Please Note: The information contained provided is for educational purposes only. It is intended to assist providers in accurately obtaining reimbursement for healthcare services. It is not intended to increase or maximize reimbursement by any payer. We strongly suggest that you consult the specific payer with regard to local reimbursement policies. The information, including all CPT® & HCPCS billing codes, contained in this guide represents no statement, promise or guarantee by Neuronetics concerning levels of reimbursement, payment, or charge. It is always the provider’s responsibility to determine and submit appropriate codes for the services rendered.
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